Contact

A real maker reads every message.

We are a small team. Whether you have a question about a specific object, want to commission a custom blend, or are a spa or interior designer asking about trade pricing, we answer every email within one business day.

Customer service

Email hello@elite-caresearch.store. Include your order number if you have one. We are a small team — please write rather than call. We answer Monday through Friday, 9am to 5pm Pacific.

Trade and design

For interior designers, hospitality stylists, and spa owners: write to trade@elite-caresearch.store for the trade catalogue and pricing. We are happy to work on private-label scenting, custom amber glass and small-batch fills.

Studio

Our small workshop is in Portland, Oregon. We do not maintain retail hours, but visits by appointment are welcome — write to schedule a time.